Helpful Information

Our booking rules are the same over Christmas. 

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- Maximum booking size is 10. No exceptions or splitting across tables in the restaurant. We can only fit one large group at once - we're still not that big despite moving, and fresh food has it's limits which lowers our capacity!

- Breakfast and lunch are walk-in only. Dinner bookings start at 5pm and end at 9pm. We close at 10pm, please book with enough time to enjoy your meal without rushing.

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We do not do a limiting Christmas set menu that runs alongside our main menu at Christmas for parties or events. Our main menu is hyper-seasonal so very festive-inspired due to the nature of fresh locally grown produce! See our sample menu's here.

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Christmas week hours slightly differ - we're always closed over Christmas so our staff can enjoy time off with their loved ones. The rest of our hours are the same as usual, including Mondays and Tuesdays where we're always closed.

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FESTIVE HOURS

Saturday 23 Dec - CLOSED

Christmas Eve - CLOSED​

Christmas Day - CLOSED

Boxing Day - CLOSED

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New Year's Eve - Usual Sunday hours (9:30-15:00)

We're always closed for one full week during the first week of the year for a reset and refurb. The next annual closure means we're completely shut from 1st January until 7th January. Please remember this before visiting. 

You might've heard.... It's kind of a big deal. We've MOVED! 

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We closed the doors (to 26-30 The Old High Street) on 1st October and opened back up (at 2-4 South Street) on the evening of Thursday 13th October.

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What has changed, we hear you cry? NOTHING! 

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We've got the same decor and style, same menu, same team, same everything. We just have a few extra tables and a bit more space to allow for pushchairs, wheelchairs and a cosy coffee lounge.

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Can't leave the pup at home? Please bear in mind... We aren't dog friendly in the restaurant where we serve food. We still allow dogs like before in the daytime, in the lounge area only (it's just coffee and desserts served there). We're planning on launching a snack menu in the lounge in the new year.

We are 'dog friendly' in the daytime, but there's some rules!

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* We only accept ONE dog at a time

* We only allow small and quiet dogs

* Dogs are NOT permitted on furniture and must be kept on the floor - on a lead

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* Dogs are NOT allowed in the restaurant where we serve food

* Dogs are ONLY allowed in the bar where we serve coffee and cake 

* Dogs are NOT allowed in at all during dinner service

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We try to be considerate to everyone, which is very hard to do, and we hope you understand we're doing our best. Many people have allergies and other issues surrounding dogs or animals. Hygiene, cleanliness and food safety are our ABSOLUTE top priorities, because we're a restaurant serving a full menu from an open kitchen. 

Breakfast is served weekends only. Saturday 9.30am to 11.30am, Sunday 9.30am to 2pm. Last orders 15 mins before. Breakfast is WALK-IN only. (No exceptions). We don't ever serve breakfast in the week.

We are always closed on Monday's - including every Bank holiday throughout the year​.

We pride ourselves on being inclusive, and cater for a wide range of diets. Check the key on any menu for more info on diary or gluten free food. We regret we can't call ourselves a free-from environment (nuts, gluten or the 14 main allergens) but every care is taken to keep you safe and prevent cross-contamination. It's worth noting that despite doing our best, we do not have space or the ability to have separate cooking equipment for different dietary requirements. If you have any questions, please ask us directly and inform us when ordering every time, as keeping you safe is our biggest priority.

NOT ALL INGREDIENTS ARE OBVIOUS. Due to the nature of our menu design, we can't list every ingredient OR every allergen (and recipes or ingredients can change) so it's vital let us know of any allergies. 

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CALORIE COUNTING? It's not yet a legal requirement for a restaurant of our small size to note calorie information. With some notice, this is something we can arrange upon request.

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We take bookings for dinner, and we recommend you to book in advance to guarantee a table. Breakfast and lunch are walk-in (no matter the party-size). We cannot take groups bigger than 10, we do not split bigger bookings across tables. Bookings are only taken online here or by calling here. We don't accept bookings via Instagram, Facebook or other social platforms. Due to an unfortunate history of no-shows, we now take card details for group bookings in order to charge a deposit for late amendments or cancellations.

*We cannot make exceptions to the above booking rules.*

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We now do gift vouchers!

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After five years and hundreds of requests, we've given in! We've launched a limited amount of gift vouchers for Christmas 2023. We've got 50 vouchers available to purchase from 1st December onwards.

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Terms of sale and use:

• Gift vouchers are one-use only

• They're sold in person in the restaurant (no email or phone purchases)

• All vouchers have a 3 month expiry date from purchase

• Vouchers are kept by the restaurant once used

• No change or credit given if spending under voucher amount

• Sold in multiples of £10 with £10 being the minimum and no maximum

• Photos or copies of the voucher are not accepted

• Vouchers are invalid unless signed by a member of staff and allocated a voucher number

• Please keep receipts of all gift vouchers purchased as proof

• Vouchers are only valid for use on food and drink on site

Our maximum group size is 10. We don't make exceptions and we don't split a larger group across tables. We still have one kitchen that caters for quite a few tables, so we have to cap bookings at a capacity where we feel comfortable that food quality won't be compromised. That's our biggest priority.

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We're adamant not to let quantity affect quality due to the nature of our fresh, homemade, cooked-to-order style menu, which is why we may seem strict with our rules. 

We don't do takeaway food. We do both hot and cold takeaway drinks, as well as cake.

Our ethos is 'loving local' in every way possible. We only use Kent-based independent small businesses for almost all of our needs (food, drink, cleaning and waste).

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We're extremely transparent and proud of our suppliers (that's why we name-drop all over our menu). Local and fresh produce means our menu is seasonal - and based on what's available and growing in our wonderful county at the time. From veg to meat and fish, everything's as fresh as we can get it, we don't freeze anything.

BREAKFAST:

Saturday 9:30am - 11:30am & Sunday 9:30am - 2pm. 

[Sunday is 'BrunchDay' so our only menu available is breakfast due to popular demand]

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LUNCH:

Wednesday to Saturday 12pm - 3.30pm.

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MAIN MENU:

Wednesday to Saturday 12pm - 3.30pm and 5pm - 9pm. 

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IMPORTANT NOTE:

Last orders are 15 minutes before the above times.

MONDAY & TUESDAY: Closed

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WEDNESDAY & THURSDAY: 12pm - 10pm

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FRIDAY: 12pm - 10.30pm

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SATURDAY: 9:30am - 10.30pm

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SUNDAY: 9:30am - 3pm

Marleys Bistro Ltd

2-4 South Street

Folkestone Creative Quarter

Kent

CT20 1RW

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+441303470598

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info@marleysfolkestone.co.uk

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@marleysfolkestone